houston, we have a lead!
get 20-25% MORE LEADS with managed online chat!
Improve the effectiveness of SEO, AdWords and all your online marketing activities!
How can your website generate more business opportunities? How can you keep visitors from leaving your site to shop your competitors? We staff your websites and/or landing pages with a LIVE operator to PROACTIVELY engage visitors and capture their contact information. Resulting leads are immediately emailed to you including all contact information provided by the visitor and the full chat transcript.
- We’re LIVE on your website 11 hours a day, 5 days a week!
- Great for handling both sales and customer support chat needs
- Typically boosts lead generation by 20-25% or more!
- AFFORDABLE! Starting at just $800/month!
We greet your visitors with custom messages relevant to what they're looking for and how they found you. These custom invitations can double or even triple the effectiveness of online chat! We can even thank visitors for finding your site on Google or tailor specific invitations to match the content on your most crucial pages!
We also have access to LIVE analytics that tell us where your visitors are coming from, what they are browsing and — if they came from a search engine — what keywords they searched to find your site. After we've completed a chat with one of your website visitors, we immediately email you a report including all the chat details and a full transcript!
what businesses will benefit from having managed chat on their website and landing pages?
There are a lot of businesses that would benefit from integrating online chat into their websites and landing pages. Here are a few examples:
Firms in HIGHLY COMPETITIVE, lead-driven businesses: These industries would include real estate, insurance, landscapers, roofers, home improvement contractors, exterminators, “retail” based law practices, information technology and more. In many cases, potential buyers don’t always understand the subtle differences between you and your competitors. They shop looking for information and answers to specific questions — if they don’t find the answers quickly, they are likely to leave. A chat program can capture these prospects before they abandon your site.
Firms that focus on driving online traffic through SEO, online advertising and landing pages: When your online marketing plan is successfully driving traffic but depends on conversions, online chat can help. Chat can be easily added to landing pages as well as websites and provides another medium through which your prospects can engage with you.
Firms that receive a lot of support or customer service requests/complaints:Fielding customer service requests effectively can be challenging for many small businesses. With limited resources, how can you make upset customers feel that they are being cared for without disrupting your productivity? Obviously, our Houston service operators will not be trained to to answer all of your customers’ questions — but we can give them someone to talk to, someone to take down their information and someone to make them feel cared for. With online reputation management becoming such a hot topic for small businesses, any layer of defense against a potentially negative review on Yelp, Kudzu, Amazon or similar site is worthwhile.
Have questions about how Zero-G’s managed chat service can help your business? Contact us today!
how many MORE leads and connections are waiting for you on your website? we'll help you find them starting at just $800/month
You provide your collateral and FAQ’s… We provide a LIVE on-site operator FAR below the cost of staffing online chat internally!
Managed chat is an extremely affordable way to boost the performance of AdWords, SEO and ANY online marketing campaign, only costing you about $4.50/hour! All of our chat clients also receive MARKET EXCLUSIVITY — we will only work with ONE CLIENT per product/service category per market so we are also providing our customers with a unique competitive advantage!
Light Plan for < 7K visitors/month (Monday-Friday 9AM-5PM EST): $800/mo
Basic Plan for < 7K visitors/month (Monday-Friday 9AM-8PM EST): $1000/mo
Weekend Hours (Saturday/Sunday 10AM-5PM): +$800/mo
7K-12K visits/month: +40%
Over 12K visits/month: Call for pricing
One-Time Setup Fee: $250
we know you have questions about the Houston managed chat service — here are some answers:
Q: why hire you? can’t I just run chat in-house without your help?
Online chat software is readily available from a number of very qualified vendors. These packages are usually relatively easy to install on most websites and many are easy to learn and use. But these are just software solutions — those firms do NOT provide you with an operator to monitor your site — it’s up to YOU to provide the live person to answer inquiries.
On the other hand, our solution gives you EVERYTHING you need, including a live operator to patrol your website up to 11 hours per day, 5 days a week. If you were to hire an individual to monitor your online chats, it would likely cost you $2500-$3500/month where our plans start at just $800/month, a fraction of the true cost of doing this internally.
q: why would I need to hire someone special to manage chat? Is my site going to be THAT overhwelmed by chat requests?
No, it is highly unlikely that the workload of managing chat would be overwhelming; most small businesses don’t draw enough visitors to their sites to create that many chat requests. In fact, we wouldn’t expect that the average small business would draw more than a handful of chat requests each day.
But even though the work is not terribly burdensome, it’s still difficult to add chat to an existing employee’s daily chores. Why? Because most small businesses don’t have an employee that does nothing but sit at their desk 11 hours per day. The key to a successful online chat program is availability. If no one is there when your ideal prospect is on your website and trying to connect with someone, your chat program has not only failed to capture the lead but it may have actually damaged your credibility. Having a meeting in the conference room, going out to lunch, doing a sales call or running a simple errand are typical distractions during the workday — and any one of them could prevent you from being at your desk at a critical moment, and any one of them could prevent you from landing a great prospect.
When we manage your chat, we DO have employees whose top priority is handling online chat and we have systems in place to ensure that your site is being covered by one of our people throughout the day — and it’s seamless for you.
q: how will I know that your operators are on my site and ready to chat with my prospects?
There are two easy ways to tell if one of our operators is online and ready to help. The first is an icon that we anchor to the right side of your web page (if you are viewing this during business hours you will see our astronaut) which ONLY appears if we are online. There are also proactive invitations that will “pop up” only if we are online. When we are running chat on your site you are also more than welcome to “secret shop” and make sure we’re doing our jobs.
q: the chat prompts on your site are loaded with astronauts and stuff — will mine be customized?
Yes, we customize ALL chat graphics to match your site. No astronauts, we promise!
q: how will you notify me when you engage in a chat on my site?
We email a report to you (and whomever else in your organization you ask to be added to the distribution list) a report detailing all of the contact info provided by the lead in addition to the full chat transcript. Click here to view a sample.
q: i have more questions… how can i get them answered?
No problem, just contact us and we’ll be happy to answer any of your questions and give you a live demonstration!
there's no time like now to start getting more leads!
There’s never a bad time to start leveraging your website to earn more business! If you want to learn more about how Houston and Zero-G Creative can help you convert more online leads, please get in touch with us today!
You can reach us at Zero-G Creative by calling 678-310-9959 Monday-Friday 9AM-6PM EST or fill out the form on the right. If you’re viewing this during business hours, you may also engage with a live chat operator by clicking the astronaut on the right side of your screen. Thanks for visiting!
