Zero-G Creative

A “Better” design alternative

Mar 29 2008

I’ve been in and around marketing and design for a very long time and I’ve found that there are many business owners and marketing managers out there that don’t like doing business with people in our industry. The biggest complaint that I hear time and time again is that they’ve learned not to trust their graphic design resources. It’s a terrible indictment of the people that work in graphics and the web and a hurdle that the honest, hard-working firms and individuals out there have to overcome every time they sit down with a potential client who has been burned in the past.

As a consultant and the owner of a design firm, I have these kinds of conversations with business owners all the time. They paid money to someone who disappeared. They waited months to hear from the designer that suddenly lost interest in their project after a long string of unreturned emails and phone messages. They didn’t realize until after it was too late that their designer didn’t have the expertise to properly and professionally execute the project at hand.

When I started my design firm, Zero-G Creative, I was determined to break these stereotypes and show business owners that they can get quality design, good advice and outstanding customer service without paying agency fees. We’ve offered transparent pricing, a solid design methodology and a satisfaction guarantee that protects businesses from being charged for additional revisions when they are unhappy with their designs.

But now we’ve taken our commitment one step further… Zero-G Creative has been accredited by the Better Business Bureau. It’s just another way for us to prove to our clients that we’re willing to go the extra mile to earn their trust and that we are confident enough in our track record that we’d be happy to have the Better Business Bureau publish it on their web site.

Trust is the foundation of any good business relationship and we believe in serving our clients in the manner they deserve. While we can’t make up for any bad experiences people may have had in the past, we can certainly give them a better design alternative now.

Published by Erik Wolf under Announcements, Design